Are you an experienced bike mechanic that is great with people, looking for independence, a flexible schedule, weekends off, and competitive hourly pay + sales commission? If so, we'd like to hear from you! We are in search of an Operations Manager to join our mobile repair team to lead bicycle service events for our home based customers and our network of forward-thinking workplaces.
Our ideal candidate exudes warmth and friendliness, is independent and has a confident attitude and character. You have a rich and varied experience in the bicycle industry and are comfortable working on all varieties of bikes from clunky commuters to high end carbon race bikes. You have excellent customer service skills, are able to communicate the nuances of each customers bicycle needs in an approachable, friendly way. You are a good problem solver with a can-do attitude, and you also work well as part of a team.
You will be responsible for moving our shop-on-wheels to each location and providing friendly on-site bike service. Each event typically lasts 2-3 days. You will also be responsible for tracking our inventory of parts, accessories and supplies to ensure that each of our fleet of bike repair kits is always stocked and ready for the next event as well as overseeing our other mechanics to ensure the highest level of work. We offer competitive starting pay, compared to traditional brick and mortar shops, plus a generous sales commission.
Transport of our bike-shop on wheels via bike or van to repair events in the Portland Metro area
Thorough, personalized bicycle repair estimates and tune-ups
Lead a team of mechanics to complete repairs in a timely manner
Inventory management of repair parts, maintenance supplies and accessories at our headquarters in NE Portland
Maintain our fleet of bike-shops-on-wheels and NE PDX workspace
At least 5 years experience in bike shops repairing a variety of bikes with exceptional mechanical ability and knowledge
A people person and good communicator
Proactive leader and troubleshooter
Excellent time management
Independent and able to perform an accurate bike repair estimate efficiently
Mature, responsible, team player
Clean driving record
Strong computer skills - Google docs, Microsoft Office Suite
Prompt email access and effective digital communicator
Regular bike commuter able to use personal bicycle to transport equipment
Excited about the bike lifestyle and culture
Experience managing inventory and purchasing
Competitive hourly pay starting at $15
32 hrs/week yearly average
After Trial Period
Monthly health care allowance or HSA contribution
Access to wholesale parts and new bikes
Opportunities for advancement and higher pay
How to apply
Email your resume and cover letter to firstname.lastname@example.org
Tell us a little bit about yourself and why you think you be a great Operations Manager.